Account recovery

Please provide the following information so that we can try to help you recover your account. Without proper validating information, we may not be able to help you recover your account. Read more about the process here.

Please do not use this form for general support questions.

What is the URL of the specific blog you are contacting us about?

Please provide the URL of the specific blog you are contacting us about.

What email address should we contact you at?

Please provide an email address at which we can contact you.

Proof of Ownership

If you have any of the following, please share it. It helps us verify that the account is yours. None of these are required, but without a way to verify ownership we may not be able to restore access.

Do you have a receipt or transaction ID? What's this? If you have purchased any upgrades on WordPress.com, this number will be in your email receipt, on your credit card statement, or (if you paid with PayPal) in your PayPal account. Help me find my transaction id.

Do you have an activation URL or key? What's this? When you sign up, we email you a unique activation link or key to verify your account. More information.

Do you have two factor authentication codes? What's this? If you set up two factor authentication, you can provide a current code from your authenticator app here to prove ownership. More information.

Extra Details

Please tell us as much as you can about the account. Please note that we cannot accept publicly published material as proof of account ownership.

Please tell us as much as you can about the account, so that we can try to help you.

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