This article explains common reasons for payment holds in Google Ad Manager, how to resolve required actions, and how to verify that holds are removed.
Your account may not be in good standing for payment purposes and your Ad Manager payments may be held for any of the following common reasons:
- You haven't submitted your tax information.
Depending on the country of your payment address, Google may require you to provide certain tax information. For details, visit Provide your tax information. - You haven't selected a payment method.
You need to choose the way you'd like your revenue to be paid out. - You haven't removed your self-hold.
If you've chosen to pause your payments, you'll need to remove your self-hold in order to begin receiving them again. - Your account is currently under review for invalid activity.
All accounts are monitored for invalid activity. At times, while your account is under investigation, your payments will be temporarily placed on hold. You do not need to contact us about this hold. If your traffic is valid, the hold will be removed automatically at the end of the investigation. - You're undergoing identity or address verification.
The payment hold is active throughout the entire verification process.
You may also notice a payment hold for a variety of less common account-related issues. If your payments are being held, you may see a box labeled "Required Actions" at the top of your "Payments info" page. Clicking any links in the box will direct you to the action you need to take to resolve the issue and be eligible for payment.
Once you resolve required actions, holds are removed and payments are released automatically. When there aren't any holds, you'll be paid as outlined in the Payment Guide.