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Google Workspace Help
  • Set up & manage services
    • Overview
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  • Community
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  • Support
  • Overview
  • Manage user access to services
  • Turn a service on or off
  • Turn an additional service on or off
  • Service-specific instructions
    • Turn Applied Digital Skills on or off
    • Turn AppSheet on or off
    • Turn Apps Script on or off
    • Turn Calendar on or off
    • Turn Campaign Manager on or off
    • Turn Chrome Web Store on or off
    • Turn Classroom on or off
    • Turn Cloud Search on or off
    • Turn Early Access apps on or off
    • Turn Google Flow on or off
    • Turn Forms on or off
    • Turn Google Ad Manager on or off
    • Turn Google Alerts on or off
    • Turn Google Books on or off
    • Turn Google Drive and Docs on or off
    • Turn Google Home on or off
    • Turn Google Voice on or off
    • Turn Google Workspace LTI™ on or off
    • Turn Groups for Business on or off
    • Turn Keep on or off
    • Turn Data Studio on or off
    • Turn Merchant Center on or off
    • Turn Gemini Notebook on or off
    • Turn Play Books Partner Center on or off
    • Turn Programmable Search Engine on or off
    • Turn Read Along on or off
    • Turn Scholar Profiles on or off
    • Turn Search Ads 360 on or off
    • Turn Sites on or off
    • Turn Socratic on or off
    • Turn Studio on or off
    • Turn Tasks on or off
    • Turn Vids on or off
    • Turn Workspace Studio on or off
  • View which apps are turned on
  • Choose when users get new features
  • Turn new services on or off by default
  • Change service settings
  • Customize service access
  • Customize service settings
  • Manage services
  • AppSheet
    • Manage AppSheet in your organization
    • Add & set up AppSheet for Google Workspace
    • Manage AppSheet
      • Manage AppSheet licenses
      • Control access to AppSheet features
      • Manage access to Gemini in AppSheet
    • Billing & subscription
      • How AppSheet billing works
      • Downgrade your AppSheet subscription
      • Cancel your AppSheet subscription
    • AppSheet technical support
  • Calendar
    • Manage Calendar for your users
    • Manage Calendar resources
      • What is a Calendar resource?
      • Create buildings, features & Calendar resources
      • Use Google Calendar structured resources
      • Bulk upload Google Calendar address formats
      • Rename Calendar resources
      • Delete resources
      • Share room and resource calendars
      • Allow non-Google users to book resources
      • Set up Google Calendar room booking suggestions
      • Allow Free/Busy Google Calendar room booking
      • Approve or deny Calendar room & resource bookings
      • Autoreplace declined meeting rooms
      • Release unused Calendar meeting rooms
      • Get Google Calendar room & resource notifications
      • Track room & resource use in Google Calendar
    • Manage sharing
      • Set Google Calendar sharing options
      • Create & share a group calendar
      • Why are user calendars in 'My Calendars' list?
    • Manage events
      • Set the default duration for events in your organization
      • Automatically add events to calendars
      • Allow external invitations in Google Calendar events
      • Allow paid appointment schedules in Calendar
    • Manage user settings & status
      • Turn working location on or off for users
      • Invite users to set working location
      • Set Google Calendar user status display
      • Turn Time Insights on or off for users
      • Android users can't see personal and work calendars together
    • Manage users
      • Cancel or transfer events or secondary calendars before deleting a user
      • Remove deleted users' events from a calendar
    • Integrations & add-ons
      • Control video conferencing for Google Calendar events (for admins)
      • Allow add-ons for Calendar
      • Integrate Calendar with a third-party archiving solution
    • Support your Calendar users
    • Avoid Calendar use limits
  • Chat
    • Overview
    • Set up Chat for your organization
    • Turn Chat on or off
    • History & Retention
      • History settings for Chat
      • Turn chat history on or off for an organization
      • Set a space history option for users
      • Automatically delete Chat messages
    • Spaces
      • Optimize Spaces for your organization
      • Set up space access for Chat
      • About the Space Management Tool
      • Manage spaces in the Google Admin console
      • Control who can add Google Groups to Spaces
      • Google Chat in-line threading upgrade for admins
      • Managing meeting conversations for Chat
    • External access
      • Chatting with external users
      • Control external Chat & spaces chat options
    • Features & integrations
      • Control file sharing in Chat
      • Allow the GIF picker in Google Chat
      • Manage custom emoji permissions
      • Automatically accept chat invitations
      • Allow users to install Chat apps
      • Set up app authorization for Chat
      • Integrate Chat with a third-party archiving solution
      • Import message data to Google Chat from another service
    • Security & moderation
      • Chat content protection
      • Set up content moderation for Chat
      • Find reports in the Moderation Tool
      • Take action on reported Chat content
    • Reporting & training
      • Understand Chat usage with analytics
      • Announce Chat to new users
      • Train your Chat users
    • More information
      • Google Chat known limitations
  • Cloud Search
    • Get started with Cloud Search
    • What to consider when you turn on Cloud Search
    • Index & serve third-party data
      • Index third-party data
      • Integrate third-party repositories in Cloud Search
      • Add a data source in Google Cloud Search
      • Map user identities in Cloud Search
      • Create a Cloud Search administrator role for a developer
    • Customize search
      • Customize the search experience in Cloud Search
      • Update user profiles for Cloud Search
    • Reports & billing
      • View Cloud Search reports
      • Review Cloud Search usage reports
      • Cloud Search overage billing FAQ
    • Support & legal
      • Download your data from Cloud Search
      • Support for Cloud Search
  • Colab
    • Add & set up Colab Pro or Pro+
    • Assign Colab licenses to users
    • Manage users with individual Colab subscriptions
    • Upgrade or downgrade your subscription
    • Cancel your Colab subscription
    • Get support
  • Data Studio
    • Enterprise admin features
    • Set sharing permissions
    • Set scheduling permissions
    • Manage how users set data source credentials
    • Set access policies for third-party visualizations in reports
    • Set policies for how users add or create data sources from third-party connectors
    • Set downloading restrictions for users with a Viewer role
    • Manage Data Studio Pro
      • Add & set up Data Studio Pro
      • Assign Data Studio Pro licenses
      • Set a default Cloud project for Data Studio Pro
      • Manage multiple Data Studio Pro subscriptions
      • Cancel your Data Studio Pro subscription
    • Get support
  • Drive & Docs
    • Set up Drive
    • Storage and upload limits
    • Manage Docs, Sheets & Slides
      • Manage Docs & other editor apps for your organization
      • Use the editor apps for business
    • Manage sharing
      • Manage external sharing for your organization
      • Allow sharing to non-Google users with visitor sharing
      • Set general access sharing options for your organization
      • Restrict the access users can give to files
      • Turn sharing suggestions on or off for users
      • Moving content from Drive shared folders
    • Manage shared drives
      • Set up shared drives for your organization
      • Manage shared drives as an admin
      • Allow users to create shared drives
      • Manage data policies for specific shared drives
      • Move your organization's content to shared drives
      • Delete or restore a shared drive and its files for your users
      • Troubleshoot shared drives for your users
    • Manage Drive for desktop
      • Set up Drive for desktop for your organization
      • Manage Drive for desktop updates for your users
      • Advanced Drive for desktop configuration
      • Drive and Sites firewall and proxy settings
      • Drive Sync FAQ for admins
      • Google Drive for desktop release notes
    • Manage features & settings
      • Turn file creation & upload on or off for users
      • Set up offline access to Docs, Sheets & Slides
      • Manage Approvals
      • Turn eSignature on or off for users
      • eSignature Beta Terms
      • Activate organization branding features
      • What are default templates & themes?
      • Manage default templates & themes
      • Turn custom Drive templates on or off for users
      • Allow Drive file suggestions in Chrome browser
      • Let users see file activity (Activity dashboard)
      • Turn Smart Compose on or off for users
      • Turn off chat in Docs editors
      • Turn automatically-generated captions for videos in Drive on or off
    • Manage apps & integrations
      • Allow third-party apps for Drive files
      • Manage third-party data access to Drive
      • Allow only certain external connections for Apps Script and Sheets
      • Use Connected Sheets in your organization
      • Let users access Salesforce from Sheets
      • Let users export SAP data to Sheets
      • Edit Drive files on 3rd-party storage systems
      • Turn Third-party App Backups on or off for users
    • Data recovery & security
      • Transfer Drive files to a new owner as an admin
      • Recover deleted files and folders for Drive users
      • Restore a deleted user's Drive files
      • Detect ransomware and recover files in Drive for desktop
    • Drive FAQ for admins
  • Gmail
    • Set up Gmail
      • Activate Gmail with Google Workspace
      • Compare Gmail features by edition
      • Best practices for Gmail accounts
      • Set up integrated Gmail
      • Send email from a printer, scanner, or app
    • Manage user settings
      • Manage Gmail settings for users
      • Control user access to Gmail
      • Let users delegate mailbox access
      • Set up user signatures
      • Let users auto-forward email
      • Let users request read receipts
      • Customize user name format
      • Turn themes on or off
      • Use Gmail offline
      • Turn dynamic email on or off
      • Allow per-user outbound gateways
    • Advanced settings
      • Overview of advanced settings
      • Content filtering & data protection options
      • Best practices for faster rules testing
      • Delegate administrator privileges in Gmail
    • Email routing & delivery
      • Email routing and delivery options
      • Add Gmail Routing settings
      • Set up Default routing
      • Add mail servers for routing
      • Redirect or forward messages to another user
      • Get misaddressed email in a catch-all mailbox
      • Send email to 2 systems with split delivery
      • Deliver email to multiple inboxes with dual delivery
      • Configure dual delivery
      • Set up an inbound mail gateway
      • Add an outbound gateway
      • Route outgoing SMTP relay messages through Google
      • SMTP relay service error messages
      • Forward email to a third-party CRM
    • Spam, phishing & malware
      • Options for managing spam
      • Add custom spam filters
      • Allowlists, denylists, and approved senders
      • Add IP addresses to allowlists
      • Block messages from an email address or domain
      • Advanced phishing and malware protection
      • Gmail Security Sandbox overview
      • Set up rules to detect harmful attachments with Security Sandbox
      • Turn Gmail Enhanced Safe Browsing on or off
      • Set up an image URL proxy allowlist
      • Control external recipient warnings
    • Content compliance
      • Set up rules for advanced content filtering
      • Control message delivery based on message content
      • Filter messages with attachments
      • Enhance rules with predefined detectors
      • How dynamic email works with content filtering
      • Use optical character recognition (OCR) to read images
      • Add a standard footer to outgoing emails
      • Use address lists in Gmail settings
      • Block emails between specific user groups
      • Enforce IP lock
      • Restrict emails to authorized addresses or domains
      • Set max recipients for outgoing messages
    • Email encryption
      • TLS & SSL connections
      • Send email over a secure TLS connection
      • Ciphers for Gmail SMTP TLS connections
      • Send email over an alternate secure route (TLS)
      • Use TLS certificates for secure transport
      • About MTA-STS and TLS reporting
      • 1. Check your MTA-STS configuration
      • 2. Create an MTA-STS policy
      • 3. Publish your MTA-STS policy
      • 4. Turn on MTA-STS and TLS reporting
      • Turn off MTA-STS
      • Turn on hosted S/MIME for message encryption
      • Require S/MIME encryption for outgoing messages
      • S/MIME certificate profiles
      • CA certificates trusted by Gmail for S/MIME
      • Manage trusted certificates for S/MIME (advanced)
      • Protect Gmail messages with confidential mode
    • Archiving & storage
      • Manage email storage with auto-delete settings
      • Set up comprehensive mail storage
      • Integrate Gmail with a 3rd-party archiving solution
      • Route journal messages to Google Vault
    • Quarantine
      • Set up email quarantine
      • Manage quarantined messages
      • Give your users access to email quarantine
    • Reporting & logs
      • About Gmail reports and BigQuery
      • Prepare to use Gmail logs in BigQuery
      • Troubleshoot message delivery with Email Log Search
      • Understand Email Log Search results
      • Email Log Search delivery status definitions
      • Email log search export fields
    • Policies & limits
      • Spam and abuse policy
      • SMTP relay spam policy
      • Sending limits
      • Receiving limits
      • Bandwidth limits
      • Server request limits
      • Message header limits
      • Settings size limits
      • Sender requirements FAQ
      • Gmail firewall settings
      • Google IP address ranges for outbound mail servers
      • Troubleshoot RFC 5322 bounce messages
  • Groups
    • Get started managing groups for an organization
    • About Groups services & interfaces
    • What you get with Groups for Business
    • Set organization-wide policies for using groups
    • About the new Groups release
    • Create & set up groups
      • Create a group in your organization
      • Update group details
      • Give a group an additional "alias" address
      • Delete a group from your organization
      • Track group information in the Groups list
      • Mark user-created groups with a suffix
      • Words that can't be used in group addresses
    • Manage group members
      • Add or invite users to a group
      • View a group's members
      • View a user's group memberships
      • Remove or ban users from a group
      • Assign roles to a group's members
      • Add a group to another group
      • Add all your organization's users to a group
    • Manage group access & activity
      • Options for limiting group access & activity
      • Add features and manage conversations in Google Groups
    • Set up recommended sharing groups (target audiences)
      • About target audiences
      • Create a target audience
      • Add or remove target audience members
      • Edit a target audience's details
      • Set target audiences for a Google service
      • Best practices for deploying target audiences
      • Delete a target audience
    • Set up specialized groups
      • Manage membership automatically with dynamic groups
      • Control access to sensitive data with security groups
      • Restrict group membership
      • Lock groups to keep data in sync
    • Advanced group management
      • Create and manage groups using APIs
      • Sync groups from your LDAP or Active Directory server
    • Policies, limits & changes
      • Understand Groups policies and limits
      • Changes to managing & viewing members in Google Groups
      • Changes to internal & external classifications in Google Groups
    • Support your Groups users
    • Groups administrator FAQ
  • Google Workspace with Gemini
  • Keep
    • Set Keep sharing options for your users
  • Meet
    • Set up Meet for your organization
    • Compare Meet features across Google Workspace editions
    • Set up Meet for large organizations
      • Set up Google Meet for large organizations
      • Prepare your network for Meet meetings & live streams
      • Design meeting spaces for Meet
      • Prepare your support team for Meet
      • Adoption goals & templates to transition to Meet
    • Manage Meet settings
      • Turn on Meet meetings and calls for your organization
      • Manage Meet settings
      • Turn off Meet meetings and calls for your organization
    • Manage features
      • Turn Meet recording on or off for your organization
      • Set recording quality limits for Google Meet
      • Manage participant consent for Meet features
      • Turn meeting transcription on or off
      • Turn live streaming on or off for Meet
      • Let organizers get reports on meeting attendance & live stream views
      • Control backgrounds & special effects for Google Meet users
      • Turn reactions on or off for Meet
      • Let users show their names in meeting rooms
      • Prevent people from making Meet mobile calls
      • Google Meet hybrid meeting best practices for admins
    • Gemini in Meet
      • Let Google Meet AI take notes for my users
      • Choose automatic meeting artifact settings for your organization
      • Upcoming changes to automatic note-taking
      • Turn Ask Gemini on or off for Meet
      • Turn Speech translation on or off for Meet
    • Security & privacy
      • Google Meet security & privacy for IT admins
      • Security & privacy for Meet education editions
      • Manage meeting access settings for your users
      • Manage waiting room settings for your users
      • Restrict who can call my organization's users with Google Meet
      • Control Media API access in Google Meet
    • Global dialing
      • Set up Google Meet global dialing
      • How Meet global dialing billing works
      • Cancel your organization's Meet global dialing subscription
    • Large live streams (eCDN)
      • Hosting large live streams
      • Before you begin hosting large live streams
      • 1. Configure Chrome policies
      • 2. Configure network grouping
      • 3. Collect test data from a live event
      • Test Meet eCDN large-scale configurations to optimize bandwidth
    • Track meeting quality & statistics
  • Meet Hardware
    • Introduction to Meet hardware
    • Get started
      • Google Meet hardware requirements
      • Compare Meet hardware on ChromeOS & AOSP
      • Buy Google Meet hardware
      • Buy Meet hardware licenses
      • Google Meet hardware certification program for ChromeOS and AOSP
      • Google Meet hardware certification program for ChromeOS peripherals & devices
      • Tell your organization about Meet hardware
    • Set up hardware
      • Introduction to Meet hardware setup
      • Set up Meet hardware devices
      • Room size and setup
      • Space requirements
      • Display requirements and placement
      • Network requirements
      • What's in the box?
      • Mount your Chromebox
      • Connectors and accessories
      • Connect your cables
      • Place your camera
      • Speaker/microphone placement
      • Meet speakermic Quick Start Guide
      • Series One setup guides
        • Series One Meet compute system
        • Series One smart camera
        • Series One Meet touch controller
        • Series One remote
        • Series One large kit connection diagram
        • Series One medium kit connection diagram
        • Series One small kit connection diagram
        • Series One audio bar
        • Series One add-on audio bar
        • Series One mic pod
    • Enroll devices & manage licenses
      • Enroll and license Meet hardware devices
      • Enroll devices with video calling on or off
      • Manage Meet hardware licenses
      • Migrate Meet hardware licenses to Partner Sales Console
      • Re-enroll a device
      • Recover your Google Meet compute system
      • Wipe a Desk 27 or Board 65 device
      • Decommission Google Meet hardware
    • Manage devices
      • Manage Google Meet hardware
      • View & edit device information
      • Specify and move devices
      • Bulk update Meet hardware settings
      • Remotely manage Meet hardware devices
      • Assign a Google Calendar to Meet hardware
      • Change or remove the Google Calendar assigned to a Meet hardware device
      • Edit a resource name, type, or description
      • Configure time zone and scheduled reboot settings
      • Manage power-saving settings
      • Change the automatic updates for your devices
      • Try features early on your devices
      • Manage wallpapers & home screen theme
      • Display custom screen saver images or digital signage content for Google Meet hardware
      • Set up a static IP on Meet hardware
      • Set up a hostname allowlist
      • Turn on occupancy detection
      • Turn software audio processing on or off
      • Turn noise cancellation on or off by default
      • Turn pan tilt zoom home setting on or off
      • Set default camera framing for meeting rooms
      • Set third-party peripherals as default for Meet hardware
      • Integrate third-party control systems
      • Manage Room settings passwords for Logitech devices
      • In-room bookings with Google Meet hardware
      • Turn proximity detection on or off
      • Allow users to display their names in meeting rooms
    • Use Meet hardware
      • Use the Meet touchscreen to control audio and video
      • Using the new Google Meet Hardware touchscreen
      • New dynamic layouts in Meet & on Meet hardware devices
      • Interoperability
        • Allow 3rd party devices to join Meet video meetings
        • Allow Meet hardware to join third-party video conferencing services
        • Join Microsoft Teams meetings with Google Meet hardware
        • Join Microsoft Teams meetings via Pexip with Google Meet hardware
        • Join meetings using SIP on Google Meet hardware
        • Meet interoperability FAQ
    • Monitor, troubleshoot & support
      • Monitor the health of devices
      • Check for offline Meet hardware
      • Check for Meet hardware with peripheral issues
      • Get connectivity and peripherals alerts
      • Track room and device usage with Meet hardware
      • Understand device usage for your organization's devices
      • Troubleshoot Google Meet hardware
      • Get support for Google Meet hardware
      • Known issues with Meet hardware
    • Security
      • Meet hardware security measures
      • Google Meet hardware secure module
    • Release notes & FAQ
      • What's new in Google Meet hardware?
      • Understand the Meet hardware OS release schedule
      • Google Meet hardware FAQ
      • Upcoming Meet hardware autoupdate expirations
  • Sites
    • Control Google Sites last updated time settings
    • Transfer ownership of Sites files
    • Identify all published Google Sites links
    • Support your Google Sites users
  • Vault
  • Workspace Studio
    • Set up Workspace Studio
    • Allow or block Workspace service-specific steps
    • Allow or block Gemini for Google Workspace steps
    • Allow people to share flows
    • Allow people to use skills in Studio and Gemini in Workspace
    • Allow people to share skills externally
    • Set up activity alerts
    • Stop a flow
    • Allow people to create and use flows
    • Troubleshoot Studio for your users
    • Export Workspace Studio data
    • Control Gemini sources for Workspace Studio flows
    • Manage flow attribution visibility
    • Manage work agent access to Google data
    • Manage Workspace Studio flows access to Google data
    • Require approval for flows that affect external users
  • Voice
    • Manage Voice for your organization
    • Set up
      • Set up Voice for your organization
      • Add Voice to Google Workspace
      • Voice connectivity requirements
      • Optimize your network for Voice
    • Users & locations
      • Add Voice locations
      • Assign Voice licenses to users
      • Migrate users to managed accounts
      • Assign Voice admin role to a team member
      • Support your Voice users
      • Export filtered users in bulk to Google Sheets
    • Numbers
      • Assign Voice numbers to users
      • Unassign or reassign a Voice number
      • Release and reclaim a Voice number
      • Verify or change service addresses for Voice users
      • Receive your requested phone numbers
      • Manage transfers of Google Voice phone numbers
    • Number porting
      • Number porting requirements for Google Voice
      • Port business numbers to Google Voice
      • Port out Voice numbers
      • Fix errors porting numbers to Voice
      • Google Voice Porting FAQ
    • Features
      • Set up a Voice automated attendant for your organization
      • Ring groups
        • Edit ring groups
        • Set up call queuing for a ring group
        • Make a Voice user a ring group manager
      • Set up call delegation for your organization
      • Control paid calls by users
      • Control recorded calls in Voice
      • Update your Google Voice Hold Audio
      • Manage emergency call notifications
      • Let Google Voice take AI notes for my users
    • Desk phones
      • Desk phone requirements for Voice
      • Set up Google Voice desk phones
      • Reassign a desk phone in Google Voice
    • SIP Link
      • SIP Link requirements
      • Manage SIP Link numbers
    • Carrier Link
      • How Carrier Link works
      • Manage Carrier Link numbers
    • Integrations
      • Integrate CRM with Salesforce (Closing BETA)
    • Subscriptions & billing
      • Compare Voice subscriptions
      • How Voice billing works
      • Calling rate changes
      • Upgrade from Voice Starter (for Gmail accounts)
      • Upgrade your Voice add-on subscription
      • Downgrade your Voice subscription
    • Requirements & limitations
      • Google Voice and SIP Link supported countries
      • Google Voice operating system and browser compatibility
      • Google Voice known issues and limitations
    • Troubleshooting & FAQ
      • Troubleshoot Google Voice
      • Troubleshoot desk phones for Google Voice
      • Troubleshoot Google Voice automated attendant
      • Troubleshoot Google Voice call quality
      • Troubleshoot SIP Link
      • Voice FAQ for administrators
  • YouTube
    • Manage your organization's YouTube settings
    • Control access to YouTube
      • Control YouTube content available to users
      • Give certain users unrestricted YouTube access
      • Access to YouTube during your Google Workspace trial
    • Approve videos for your organization
      • Add YouTube video approvers for your organization
      • Approve YouTube videos for your organization
      • Review approved videos for your organization
      • Remove approved YouTube videos for your organization
  • Manage storage for your organization
  • Review storage use across your organization
  • Get ready for pooled storage
  • Manage storage limits
    • Set storage limits for your users
    • Set storage limits for shared drives
  • Increase your storage
    • Free up or get more storage for your organization
    • Buy more Google Workspace storage for your organization
  • Google Workspace storage FAQ for admins
  • Administrators
  • Getting started
  • Set up and manage services
  • Apps and integrations
  • Billing and subscriptions
  • Data migration
  • Data synchronization
  • Device management
  • Domain management
  • Generative AI
  • Reports and monitoring
  • Security and data protection
  • User management
  • Legal and compliance
  • Support and troubleshooting
  • Users
  • Calendar
  • Chat
  • Cloud Search
  • Gmail
  • Groups
  • Docs, Forms, Sheets, and Slides
  • Drive
  • Keep
  • Meet
  • Meet Hardware
  • Sites
  • Vids
  • Developers
  • Apps Script
  • Marketplace
  • Workspace APIs
  • Training & business user guides
  • Workspace Learning Center
  • Google Skills
  • Communities
  • Workspace Admin Community
  • Workspace Developers Community
  • Google Workspace Help
  • Administrators
  • Set up & manage services
  • Chat
  • Guides

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