Apple TV Support
Subscriptions and purchases
Manage or cancel a subscription, view your purchase history, check your payment methods and more.
Apple TV app
If you can’t watch or stream videos
There are some things you can try if you can’t stream content over a Wi-Fi or mobile connection.
If you can‘t find shared apps and content
Find out what to do if members of your Family Sharing group can’t view your content.
Change subtitles or languages
You can choose audio languages, subtitles, closed captions and more in the Apple TV app.
Apple TV 4K and Apple TV HD
Set up your Apple TV
Find out how to use the Siri Remote, Apple TV Remote or your iPhone to set up your Apple TV.
If your Siri Remote or Apple TV Remote isn’t working
Find out what to do if your remote isn’t working as expected.
If your Apple TV isn’t working
There are some things you can try if your Apple TV isn’t working, won’t turn on or shows a black screen.
