Virtual waiting room
Control your online traffic with Queue-it's virtual waiting room
Manage peak traffic with virtual waiting room software so you can prevent website crashes, slowdowns, and overselling—no matter the demand
- Prevent crashes, slowdowns & overselling with real-time control over the flow of traffic to your site
- Protect any part of your site or app—from your PLP to your "Add to Cart" action to your APIs
- Get 24/7 protection for unexpected traffic peaks, triggering the waiting room only when it’s needed
- Replace frustrating performance problems with smooth, orderly sales & registrations
- Ensure fair access with first-in-first-out, randomization & prioritization mechanisms
- Give customers peace of mind with transparent info like place in line & estimated wait time
- Use the virtual waiting room as a security checkpoint to slow down, block & challenge bots before they hit your site or app
- Remove bots’ speed & volume advantages with “live raffle" randomization & unique visitor identifiers
- Tailor your bot mitigation to your needs with up to 100 custom Traffic Access Rules
- Avoid the exponential costs of scaling & downtime by processing visitors at the rate you choose
- Control your event with the Queue-it Platform, where you can adjust traffic flow, communicate with customers & analyze sales progress
- Handle peak traffic without needing to re-architect your systems for a few traffic spikes a year
Scheduled events
Protect scheduled events like product launches & ticket onsales by collecting early visitors on a pre-queue countdown page & randomizing them when the sale goes live
Unexpected traffic spikes
Get 24/7 protection against unexpected traffic spikes caused by marketing campaigns or PR exposure with a waiting room that only triggers when traffic hits the threshold you've set
Exclusive sales
Deliver secure early & exclusive access to major sales & events with an invite-only waiting room that proactively verifies visitors via 2FA & keeps out bad bots
Peak traffic without Queue-it
Scaling costs surge exponentially
Bottlenecks fail, causing crashes & overselling
Customers miss out as bots snatch up product
Frustrating online experiences shatter brand trust
Peak traffic with Queue-it*
33% savings on database scaling
80% of customers sell product more efficiently
81% of customers say their sales are fairer
88% say their online experience improved
* Based on 203 survey responses from Queue-it customers (2025). See the results.
“Queue-it’s a great bolt-on piece of infrastructure, completely dynamic to our needs. The virtual waiting room made much more sense than re-architecting our systems to try to deal with the insanity of product drops that take place a few times a year.”
TRISTAN WATSON, ENGINEERING MANAGER
"The peace of mind we get from using Queue-it is outstanding ... The virtual waiting room reacts to and controls our traffic instantaneously, and if we need to make any changes, we can easily do it on the spot with the API or the dashboard.”
THIBAUD SIMOND, INFRASTRUCTURE MANAGER
“I can count on one hand the number of times in my career I've implemented a new technology and it exceeded my expectations. Queue-it is one of those times, both in how easy it is to implement, and in how well it works.”
DENIS GOULET, NEW HAMPSHIRE STATE CIO
87%
of consumers prefer a short wait for a website that works over immediate access to a slow or buggy site