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Software update agent error codes and descriptions in Microsoft Intune

The following table lists the Intune Update Agent error codes. If you can't find a specific error code in this table, see Windows Update error code list.

Error code Symbolic name More information
0x00cf0001 OM_S_SERVICE_STOP The agent was successfully stopped.
0x00cf0003 OM_S_UPDATE_ERROR The operation was completed successfully, but errors occurred during the application of updates.
0x00cf0004 OM_S_MARKED_FOR_DISCONNECT A callback was marked to be disconnected later because the request to disconnect the operation occurred while a callback was running.
0x00cf0005 OM_S_REBOOT_REQUIRED The system must be restarted to complete the update installation.
0x00cf0006 OM_S_ALREADY_INSTALLED The update to be installed is already installed on the system.
0x00cf0007 OM_S_ALREADY_UNINSTALLED The update to be removed isn't installed on the system.
0x00cf2015 OM_S_UH_INSTALLSTILLPENDING The update installation is in progress.
0x80cf0001 OM_E_NO_SERVICE The agent couldn't provide the service.
0x80cf0002 OM_E_MAX_CAPACITY_REACHED The maximum capacity of the service was exceeded.
0x80cf0003 OM_E_UNKNOWN_ID An ID can't be found.
0x80cf0004 OM_E_NOT_INITIALIZED The object couldn't be initialized.
0x80cf0007 OM_E_INVALIDINDEX The index to a collection isn't valid.
0x80cf0008 OM_E_ITEMNOTFOUND The key for the queried item couldn't be found.
0x80cf0009 OM_E_OPERATIONINPROGRESS A conflicting operation was in progress. Some operations, like multiple installations can't be performed simultaneously.
0x80cf000B OM_E_CALL_CANCELLED The operation was canceled.
0x80cf000C OM_E_NOOP No operation was required.
0x80cf000D OM_E_XML_MISSINGDATA The agent couldn't find required information in the update's XML data.
0x80cf000E OM_E_XML_INVALID The agent found information in the update's XML data that isn't valid.
0x80cf000F OM_E_CYCLE_DETECTED Circular update relationships were detected in the metadata.
0x80cf0010 OM_E_TOO_DEEP_RELATION The update relationships were too deeply nested to evaluate.
0x80cf0011 OM_E_INVALID_RELATIONSHIP An update relationship was found that isn't valid.
0x80cf0012 OM_E_REG_VALUE_INVALID A registry value was read that isn't valid.
0x80cf0013 OM_E_DUPLICATE_ITEM The operation tried to add a duplicate item to a list.
0x80cf0014 OM_E_INVALID_INSTALL_REQUESTED The caller can't install updates that were requested for installation.
0x80cf0016 OM_E_INSTALL_NOT_ALLOWED The operation tried to install while another installation was in progress, or the system was pending a mandatory restart.
0x80cf0017 OM_E_NOT_APPLICABLE The operation wasn't performed because there are no applicable updates.
0x80cf0018 OM_E_NO_USERTOKEN The operation failed because a required user token is missing.
0x80cf0019 OM_E_EXCLUSIVE_INSTALL_CONFLICT An exclusive update can't be simultaneously installed together with other updates.
0x80cf001A OM_E_POLICY_NOT_SET A policy value wasn't set.
0x80cf001D OM_E_INVALID_UPDATE An update contains metadata that isn't valid.
0x80cf001E OM_E_SERVICE_STOP The operation couldn't be completed because the service or system was being shut down.
0x80cf001F OM_E_NO_CONNECTION The operation couldn't be completed because the network connection wasn't available.
0x80cf0020 OM_E_NO_INTERACTIVE_USER The operation couldn't be completed because there's no logged-on interactive user.
0x80cf0021 OM_E_TIME_OUT The operation couldn't be completed because it timed out.
0x80cf0022 OM_E_ALL_UPDATES_FAILED The operation failed for all the updates.
0x80cf0024 OM_E_NO_UPDATE There are no updates.
0x80cf0025 OM_E_USER_ACCESS_DISABLED Group Policy settings prevented access to Windows Update.
0x80cf0026 OM_E_INVALID_UPDATE_TYPE The update type isn't valid.
0x80cf0028 OM_E_UNINSTALL_NOT_ALLOWED The update couldn't be uninstalled because the request didn't originate from a WSUS server.
0x80cf0029 OM_E_INVALID_PRODUCT_LICENSE Search might have missed some updates, or there might be an unlicensed application on the system.
0x80cf002C OM_E_BIN_SOURCE_ABSENT A delta-compressed update couldn't be installed because it required the source.
0x80cf002D OM_E_SOURCE_ABSENT A full-file update couldn't be installed because it required the source.
0x80cf002E OM_E_WU_DISABLED Access to an unmanaged server isn't allowed.
0x80cf002F OM_E_CALL_CANCELLED_BY_POLICY The operation couldn't be completed because the DisableWindowsUpdateAccess policy was set.
0x80cf0030 OM_E_INVALID_PROXY_SERVER The proxy list format isn't valid.
0x80cf0031 OM_E_INVALID_FILE The file is in the wrong format.
0x80cf0032 OM_E_INVALID_CRITERIA The search criteria string isn't valid.
0x80cf0034 OM_E_DOWNLOAD_FAILED The update failed to download.
0x80cf0035 OM_E_UPDATE_NOT_PROCESSED The update wasn't processed.
0x80cf0036 OM_E_INVALID_OPERATION The object's current state didn't allow the operation.
0x80cf0037 OM_E_NOT_SUPPORTED The operation isn't supported.
0x80cf0038 OM_E_WINHTTP_INVALID_FILE The downloaded file has an unexpected content type.
0x80cf0039 OM_E_TOO_MANY_RESYNC The server asked the agent to resync too many times.
0x80cf0043 OM_E_NO_UI_SUPPORT There's no support for WUA UI.
0x80cf0044 OM_E_PER_MACHINE_UPDATE_ACCESS_DENIED Only administrators can perform this operation on per-computer updates.
0x80cf0045 OM_E_UNSUPPORTED_SEARCHSCOPE A search was attempted with an unsupported scope.
0x80cf0046 OM_E_BAD_FILE_URL The URL doesn't point to a file.
0x80cf0047 OM_E_NOTSUPPORTED The requested operation isn't supported.
0x80cf0049 OM_E_OUTOFRANGE The data is out of range.
0x80cf004A OM_E_INVALIDWUAVERSION The data contains a version that isn't valid.
0x80cf004B OM_E_SEARCH_COMPLETED_WITH_SOME_FAILURES The search call was completed, but failed to detect some of the updates.
0x80cf004C OM_E_DOWNLOAD_COMPLETED_WITH_SOME_FAILURES The download call was completed, but failed to download some of the updates.
0x80cf004D OM_E_INSTALL_COMPLETED_WITH_SOME_FAILURES The install call was completed, but failed to install some of the updates.
0x80cf004E OM_E_WINUPDATE_CACHE_UNINITIALIZED The Windows Update cache is empty because it hasn't been initialized.
0x80cf0436 OM_E_PT_CATALOG_SYNC_REQUIRED The server doesn't support category-specific search. Full catalog search must be issued instead.
0x80cf0437 OM_E_PT_SECURITY_VERIFICATION_FAILURE There was a problem authorizing with the service.
0x80cf0438 OM_E_PT_ENDPOINT_UNREACHABLE There's no route or network connectivity to the endpoint.
0x80cf0439 OM_E_PT_INVALID_FORMAT The data received doesn't meet the data contract expectations.
0x80cf043A OM_E_PT_INVALID_URL The URL isn't valid.
0x80cf043B OM_E_PT_NWS_NOT_LOADED The NWS runtime can't be loaded.
0x80cf043C OM_E_PT_PROXY_AUTH_SCHEME_NOT_SUPPORTED The proxy authentication scheme isn't supported.
0x80cf043D OM_E_SERVICEPROP_NOTAVAIL The requested service property isn't available.
0x80cf043E OM_E_PT_ENDPOINT_REFRESH_REQUIRED The endpoint provider plug-in requires an online refresh.